Why We Start The Caption?
Caption believe that most hotels have lost their touch of the needs and requirements of our modern day traveler. The hospitality industry only focused on biased star rating, forgetting that it just an old standard. We believe a modern traveler will have a very different needs and request from hotel guest in 19th century. Therefore, there must be someone who stand out in the crowd and disrupt the standard.
We believe in standard thats based on Service Design Thinking approach. We are listening to our guest, and always making improvement so they’ll never encounter any hassle in our hotel.
The change need to be started, and Caption Hospitality is the jump-start hospitality industry needs.
What Will We Do?
Simple, we want to disrupt the current hospitality world, and deliver a new standard thats more suitable for modern traveler.